南方科技大学知识苑(SUSTech KC): Impact of technostress on productivity from the theoretical perspective of appraisal and coping processes

题名	Impact of technostress on productivity from the theoretical perspective of appraisal and coping processes
作者	Zhao，Xi 1,2; Xia，Qihui 1,4; Huang，Wei1,3
通讯作者	Huang，Wei
发表日期	2020
DOI	10.1016/j.im.2020.103265
发表期刊	INFORMATION & MANAGEMENT 影响因子和分区
ISSN	0378-7206
卷号	57
摘要	Transactional Theory of Stress (TTS) suggests that appraisal and coping processes determine the impacts of stressors. Prior research applies TTS at the technology level, where the presence of information and communication technologies (ICTs) triggers the above-mentioned two processes and technostress creators are appraisals of ICTs. We apply TTS at the application level, where the demand of using ICTs to accomplish work triggers the two processes and technostress creators are characteristics of the demand. Results suggest that technostress creators influence appraisal outcomes inconsistently. Problem- and emotion-focused coping strategies, respectively, mediate the influence of challenge and hindrance appraisal outcomes on ICT-enabled productivity.
关键词	Appraisal process Coping process ICT-enabled productivity Technostress
相关链接	[Scopus记录]
收录类别	EI
语种	英语
学校署名	通讯
EI入藏号	20200608124235
EI分类号	Information Dissemination:903.2
ESI学科分类	SOCIAL SCIENCES, GENERAL
Scopus记录号	2-s2.0-85078774485
来源库	Scopus
引用统计	被引频次[WOS]：75
成果类型	期刊论文
条目标识符	http://sustech.caswiz.com/handle/2SGJ60CL/106457
专题	商学院商学院_信息系统与管理工程系
作者单位	1.School of Management,Xi'an Jiaotong University,Xi'an,No. 28, Xianning West Road,710049,China 2.The Key Lab of the Ministry of Education for Process Control & Efficiency Engineering,Xi'an,710049,China 3.College of Business,Southern University of Science and Technology,Shenzhen,No. 1088, Xueyuan Rd., Xili, Nanshan District,518055,China 4.Shaanxi Engineering Research Center of Medicaland Health Big Data,Xi'an,710049,China
通讯作者单位	商学院
推荐引用方式 GB/T 7714	Zhao，Xi,Xia，Qihui,Huang，Wei. Impact of technostress on productivity from the theoretical perspective of appraisal and coping processes[J]. INFORMATION & MANAGEMENT,2020,57.
APA	Zhao，Xi,Xia，Qihui,&Huang，Wei.(2020).Impact of technostress on productivity from the theoretical perspective of appraisal and coping processes.INFORMATION & MANAGEMENT,57.
MLA	Zhao，Xi,et al."Impact of technostress on productivity from the theoretical perspective of appraisal and coping processes".INFORMATION & MANAGEMENT 57(2020).