Job Satisfaction of IT Workers in East Asia: The Role of Employee Demographics, Job Demographics, and Uncertainty Avoidance

Yeo，Benjamin1; Serenko，Alexander2; Palvia，Prashant3; Sato，Osam4; Sasaki，Hiroshi5; Yu，Jie6; Guo，Yue7

2021-05-01

10.1145/3462766.3462772

DATA BASE FOR ADVANCES IN INFORMATION SYSTEMS   影响因子和分区

0095-0033

The purpose of this study is to explore the drivers of job satisfaction of IT workers in the East Asian context, particularly in Taiwan, Japan, and China. Using data collected from IT workers, decision tree inductions were employed to identify the predictors of job satisfaction. Results indicate that the level of education has no effect on job satisfaction. Overall, higher uncertainty avoidance results in lower job satisfaction, and more experienced IT workers appear to be more satisfied. In Taiwan, longer serving IT workers, who are likely to hold more senior positions and spend more time on the job, are more satisfied with their jobs. Similarly, in Japan, older IT workers are more satisfied. In China, job satisfaction of IT workers differs across job roles and industries. It is recommended that management practices and policies in Taiwan focus on bridging gaps between longer serving and newer IT workers in terms of their ability to handle ambiguous work situations; whereas in Japan, these should focus on providing work flexibility and stress management programs to allow room for family support. In China, these should be tailored to specific job roles and industries in view of their different experiences with job satisfaction determinants.

east asia global it it workers job satisfaction uncertainty avoidance

SSCI ; EI

英语

其他

WOS:000646412100005

20211910328025

Decision trees ; Employment ; Job satisfaction ; Population statistics ; Trees (mathematics)

Personnel:912.4 ; Combinatorial Mathematics, Includes Graph Theory, Set Theory:921.4

2-s2.0-85105405724

Scopus

1.Seattle University,United States
2.University of Ontario Institute of Technology,Canada
3.University of North Carolina Greensboro,United States
4.Tokyo Keizai University,Japan
5.Rikkyo University,Japan
6.University of Nottingham Business School,China
7.Southern University of Science and Technology,China

Yeo，Benjamin,Serenko，Alexander,Palvia，Prashant,et al. Job Satisfaction of IT Workers in East Asia: The Role of Employee Demographics, Job Demographics, and Uncertainty Avoidance[J]. DATA BASE FOR ADVANCES IN INFORMATION SYSTEMS,2021,52(2):94-126.

Yeo，Benjamin.,Serenko，Alexander.,Palvia，Prashant.,Sato，Osam.,Sasaki，Hiroshi.,...&Guo，Yue.(2021).Job Satisfaction of IT Workers in East Asia: The Role of Employee Demographics, Job Demographics, and Uncertainty Avoidance.DATA BASE FOR ADVANCES IN INFORMATION SYSTEMS,52(2),94-126.

Yeo，Benjamin,et al."Job Satisfaction of IT Workers in East Asia: The Role of Employee Demographics, Job Demographics, and Uncertainty Avoidance".DATA BASE FOR ADVANCES IN INFORMATION SYSTEMS 52.2(2021):94-126.